144 Examples of Quality Of Work

John Spacey, updated on May 03, 2023

Quality of work is the amount of value created by work. This includes elements such as accuracy, completeness, productivity, effectiveness, consistency, creativity and adaptability that add value to work. The quality of most work relates to intangible things such as strategy, decisions, plans, cooperation, designs, professionalism, influencing, relationship building and customer service. It can also relate to the quality of tangible things such as a product or a document. The following are common examples of quality of work.

Accuracy	Diligent research Attention to detail Editing and review Candor and directness Accurate forecasts Accurate estimates Accurate data entry Lack of errors and mistakes Communicate correct information Precise documentation of work Precise product information Follow process and procedure Follow directions Following schedules Accurate order processing Correct billing and invoicing
Completeness	Diligent planning Prepares for meetings Listens to others Organized Professional Exhaustive research Thorough analysis Complete documentation Detailed explanations Identification of all risks Full disclosure Peer reviewed Polished work
Productivity	Takes initiative Manages commitments Manages expectations Sets goals Prioritizes Minimizes distractions Efficient use of time Meets commitments Effective use of tools Effective use of automation Cooperates Collaborates Seeks expert opinions Works independently Self-directed Self-improving Self-aware Approachable Rapid response time High work rate Always focused High engagement High commitment Provides timely updates Communicates issues Clears issues Resilient to stress Improves over time Shares knowledge Helps others Contributes to team culture Delegates work Efficient use of resources Doesn't waste time
Effectiveness	Sense of customer needs Industry knowledge Trend awareness Business acumen Effective strategy Experiments to discover data Bases strategy on data Financial stewardship Timely decisions Reasonable decisions Bases decisions on data Clear communication Demonstrates leadership Personal presence Influences Builds relationships Establishes credibility Establishes rapport Ethical Principled Culturally sensitive Environmental stewardship Social responsibility Professional reputation Responsible Accountable
Consistency	Meets deadlines Arrives on time Consistently friendly Consistently professional Consistently helpful Consistent attention to detail Consistent customer service Positive attitude Provides consistent direction Strategy makes sense over time Decisions align Consistent deliverables Follows standards Follows best practices
Creativity	Inventive Imaginative Innovative Unique ideas Low fear of criticism Challenges assumptions Offers brave ideas Experiments Builds prototypes Tries new things Design sense Sense of usability Design prowess Use of design thinking Storytelling Visual communication Creative problem solving Creative decision making
Adaptability	Considers others ideas Flexibility Openness Adapts to change Recognizes failure Finds value in failure Learns from failure Communicates broadly Not secretive Social Engaged Engages others Delivers despite constraints Clears issues to progress Agent of change
Outcomes	Increases revenue Reduces cost Increases speed Increases customer satisfaction Improves brand image Improves operations Manages risk Creates value

Outcomes are perhaps the ultimate indicator of quality. For example, If a product has high revenue and high customer ratings, it would be hard to argue that it isn't high quality.