Ability to Deliver | Accountability & Responsibility |
Active Silence | Analysis |
Anticipating Objections | Assertiveness |
Bias for Action | Big Picture Thinking |
Body Language | Building Rapport |
Building Relationships | Business Ethics |
Calculated Risk Taking | Candor |
Change Management | Charismatic Authority |
Choice Architecture | Communication |
Concise Communication | Confidence |
Conflict Resolution | Consensus Building |
Constructive Criticism | Coolness |
Courage | Creative Vision |
Credibility | Cultural Capital |
Cultural Competence | Dealing with Ambiguity |
Debate | Decision Making |
Decisiveness | Design Thinking |
Difficult Conversations | Emotional Intelligence |
Empathy | Ethos, Pathos & Logos |
Expectation Setting | Eye Contact |
Facilitation | First Principles |
General Intelligence | Goal Planning |
Grit | Handling Criticism |
Humility | Humor |
Inclusiveness | Issue Clearing |
Knowledge | Languages |
Listening | Managing Expectations |
Managing Relationships | Message Framing |
Negotiation | Networking |
Nudges | Objection Handling |
Passion | Personal Energy |
Personal Presence | Personal Resilience |
Personal Values | Persuasion |
Plain Language | Planning |
Pragmatism | Problem Solving |
Professionalism | Public Speaking |
Relational Capital | Reputation |
Risk Management | Self-Control |
Self-Direction | Small Talk |
Social Proof | Storytelling |
Strategic Thinking | Stress Tolerance |
Systems Thinking | Team Culture |
Verbal Communication | Vision |
Visual Communication | Wit |
Work Ethic | Written Communication |
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