Client / Stakeholder Relationships
Get to know the client and stakeholders in the design.
Document a problem statement, design goals or project overview.
Conduct design research. For example, research the brand and culture of the client firm.
Document client requirements for the design.
Document the deliverables and scope of the project or engagement.
Schedule, Deliverables and Cost
Come to an agreement with the client regarding price/cost, schedule and what will be delivered.
Create a large number of ideas without validation or constraint.
Examine ideas with a more pessimistic view to determine which make any sense at all.
Create a general concept for a design this may include various artifacts such as a mood board.
Visualize the design concept and other elements as you proceed.
Designs may be internally reviewed by your creative director, manager or peers before presenting to the client.
Continually get feedback and sign-off from the client starting at design concept.
Where a design has many stakeholders you can hold workshops to gather feedback and gain acceptance for the design.
Work as a team in a room to complete a design deliverable. Stay in the room until the deliverable is done.
Develop a prototype to aid in design testing and client feedback.
Complete the final deliverables.
Test the design.
Present the deliverables to the client for acceptance.
Designs are continually revised until accepted by the client.
User Acceptance Testing
In many cases, designs undergo user acceptance testing.
Launch the design / product.