
Channels
A plan to reach customers through various distribution channels. This is often a hybrid strategy whereby you use multiple channels.Retail | Ecommerce |
Digital platforms | Wholesale |
Resellers | Direct sales |
Personal sales | Sales partners |
Wholesalers | Distributors |
Importers |
Channel Strategy
Your overall plan to use channels to achieve objectives.Target markets | Channel pricing |
Preventing channel conflict | Managing channel partners |
Channel coverage | Channel relationships |
Channel management | Channel integration |
Marketing support for channels |
Market Coverage
The level of distribution for each product or service.Intensive distribution - making products available in as many places as possible | Selective distribution - making products available in select channels in order to defend your brand and provide a specific customer experience |
Exclusive distribution - making the product or service available in one place for an area | Multi-channel distribution - using multiple channels such as a brand that sells only from its own stores, website and app |
Direct distribution - distributing without intermediaries in order to control the customer experience | Indirect distribution - distributing completely through intermediaries in order to achieve sales without major investments |
Distribution Strategy
Other parts of your distribution strategy beyond channels and coverage.Logistics and transportation | Delivery |
Exports and customs | Geographical channel coverage |
Reverse logistics such as returns | Customer service and support |
Regulatory compliance such as labeling requirements in other countries | Adapting distribution for different cultures |
Competitive positioning in each channel and market | Inventory management such as avoiding stockouts in a channel |
Measuring performance of partners | Managing partners |
Measuring overall distribution with KPIs |