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60 Examples of Product Quality

 , April 29, 2023
Product quality is the conformance of a product to customer expectations. This can also be defined as the value of the product to customers including how well it meets customer needs and is pleasing and productive to use. The following are common examples of product quality.
Accuracy
Appealing color and aesthetics
Brand is recognizable and reputable
Build refinement
Capacity
Clean
Compatibility
Configurable
Consistency
Customizable
Defect free
Design quality
Distraction free – doesn’t beep or demand attention
Durability
Ease of maintenance
Ease of use
Easy to assemble
Easy to clean
Easy to install
Easy to repair
Edge finish
Effectiveness
Efficiency
Engaging to use
Error tolerance
Feel of materials
Figure of merit – measurable performance that customers care about
Flexibility
Information such as product manuals
Ingredients quality
Labeling quality – labels useful and/or easy to remove
Lack of errors
Lack of unwanted features and functions
Look and feel
Material quality
Multilingual support
Noise level
Nothing to learn
Packaging quality
Performance
Precision
Product certifications
Product support
Productive to use
Reliability
Resilience to stress e.g. weatherproof
Responsiveness
Reusable
Safe
Secure
Speed
Sturdy
Surface finish
Unboxing experience
Useful form factor and size
Value for money
Versatility
Warranty
Well-constructed
Works as expected
Overview: Product Quality Examples
Type
Definition (1)
The conformance of a product to specifications.
Definition (2)
The value of a product to customers.
Definition (3)
The conformance of a product to customer expectations.
Definition (4)
The degree to which a product is fit for purpose.
Related Concepts
Next read: Examples of Build Quality
More about product quality:
Customer Complaints
Customer Needs
Fit For Purpose
Manufacturing
Manufacturing Quality
Product Analysis
Product Quality
Quality
Specifications
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