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102 Examples of Soft Skills

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Soft skills are a broad and diverse set of abilities that require tacit knowledge that is difficult to measure quantitatively. Although these can be taught and acquired, they are considered more difficult to transfer than other professional skills as they are greatly influenced by cognitive factors such as personality and long term processes such as work experience. The following soft skills may be useful for job descriptions and resumes.
Ability to work under pressure
Accountability and responsibility
Adaptability
Adaptation to change
Adaptive communication
Agent of change
Analytical thinking
Articulate
Assertiveness
Attention to detail
Attention to quality
Attentiveness
Business acumen
Coaching and mentorship
Collaborative mindset
Commercial awareness
Compassion
Concise communication
Conflict resolution
Consistency
Constructive feedback
Continuous learning
Courteous
Creative vision
Creativity
Critical thinking
Cross-functional cooperation and collaboration
Cultural awareness
Cultural sensitivity
Customer advocacy
Customer service orientation
Data visualization
Design sense
Diligence
Diplomatic
Discretion
Emotional agility
Empathy and understanding
Ethical decision making
Executive communication
Executive presence
Financial acumen
Flexibility
Global perspective
Handling ambiguity
Handling criticism
Industry awareness
Influencing beyond authority
Initiative
Intuition
Language ability
Learning agility
Listening with intent to understand
Maintaining confidentiality
Meeting commitments
Meeting deadlines
Negotiation
Observant
Organizational awareness
Organized
Patience and composure
Personal presence
Personal resilience – handling stress well
Persuasion
Polite
Positive attitude
Positive language and tone
Prioritization
Problem solving
Professionalism
Public speaking
Relationship building
Reliable
Research skills
Resolving customer complaints
Resourcefulness
Respectful
Self-awareness
Self-confidence
Self-control
Self-direction
Self-motivation
Self-starter
Service mindset
Service recovery skills – turning around customer dissatisfaction
Sincere
Social perceptiveness
Solving customer problems
Stakeholder relationships
Strategic vision
Supportive
Sympathetic
Tactful
Taking ownership
Team mindset
Time management
Trust-building
Verbal communication
Versatile
Well-spoken
Willingness to learn
Writing and written communication
Overview: Soft Skills
Type
Definition
Skills that require tacit knowledge and abilities.
Related Concepts

Soft Skills

This is the complete list of articles we have written about soft skills.
Abstraction
Attention To Detail
Bias For Action
Active Silence
Business Acumen
Aesthetics
Character Traits
Creative Thinking
Big Picture Thinking
Critical Thinking
Facilitation
Charisma
Fluid Intelligence
Coaching
Humor
Competitiveness
Imagination
Counterfactual Thinking
Influencing
Listening
Logic
Delegation
Personal Presence
Emotional Intelligence
Personal Skills
Empathy
Public Speaking
Eye Contact
Resilience
Self Direction
Social Intelligence
Storytelling
Time Management
Improvisation
Troubleshooting
Wit
Introspection
Work Skills
Intuition
Managing Expectations
Networking
Office Politics
Problem Framing
Reasoning
Relationship Building
Self Confidence
Showmanship
Training
More ...
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