Hard Skills
Hard skills are measurable skills that are relatively easy to teach and transfer. This includes specialist skills that are specific to a particular domain such as how to use a software package and generalist skills that are broadly applicable such as mathematics.Accounting | Administration |
Analytics | Asset Management |
Benchmarking | Budgets |
Business Analysis | Business Cases |
Business Development | Business Planning |
Change Management | Closing Sales |
Coding | Customer Service |
Data Analysis | Data Science |
Design | Digital Marketing |
Entrepreneurship | Feasibility Analysis |
Financial Management | Forecasting |
Gap Analysis | Industry Knowledge |
Information Security | Internal Controls |
Knowledge Management | Language Proficiency |
Logistics | Market Research |
Marketing | Marketing Automation |
Mathematics | Media Skills |
Metrics & Reporting | Operations |
Operations Management | Performance Management |
Process Improvement | Project Management |
Public Relations | Quality Assurance |
Quality Control | Recruiting |
Requirements Gathering | Risk Management |
Stakeholder Management | Statistics |
Strategic Planning | Teaching & Training |
Team Building | Team Management |
Technical Skills | Technology Analysis |
Technology Operations |
Soft Skills
Soft skills are abilities that are difficult to learn from a book that can be cultivated with experience. These are generalist skills that increase an individuals productivity in a wide range of roles. As such, soft skills are typically more valuable than hard skills but are notoriously difficult to measure. It is easy to state that you have soft skills on a resume but this often isn't very believable. However, if you are able to convince employers you actually have these skills in an interview, this can greatly increase your chances of an offer. For example, employers like hiring employees with high work ethic and diligence who are also flexible and cooperative.Attention to Detail | Business Acumen |
Candor | Coaching & Mentoring |
Collaboration | Consensus Building |
Constructive Criticism | Creativity |
Decision Making | Diligence |
Emotional Intelligence | Feedback |
Flexibility | Friendliness |
Handling Criticism | Influencing |
Leadership | Managing Expectations |
Negotiation | Openness |
Organizational Skills | Personal Resilience |
Planning | Prioritization |
Problem Solving | Professionalism |
Public Speaking | Relationship Building |
Scheduling | Self-Direction |
Setting Expectations | Storytelling |
Time Management | Verbal Communication |
Visual Communication | Work Ethic |
