User friendly is a common way to describe a highly usable design. This can be evaluated by asking people how they feel about a product or service. The following are design techniques that may produce user friendly results.
Avoiding assumptions about your average user to design for as many people as possible.Designs that feel intuitive such that they can be easily learned with a little trial and error.
UndoProviding a safe environment for users to click on things and undo unintended actions.
Stay Out of the WayAvoid unnecessary rules, structures and restrictions that prevent people from accomplishing tasks the way they like.Allowing people to flow through tasks without interruption.User interfaces that are suited to their purpose. For example, an information dense screen for an information-intensive task.
Information ScentDescriptive navigation and visual cues that allow people to smell information.Interfaces that allow users to achieve goals as efficiently as possible.
CustomizationAllowing users to configure things to their preferences.Designs that are pleasing to the senses including visual appeal, sound, touch and potentially taste and smell.
This is the complete list of articles we have written about usability.
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