60+ User Experience Techniques
John Spacey, June 29, 2016 updated on May 29, 2017
User experience is a term for design that is focused on the overall emotional impressions of customers. It is often measured with satisfaction metrics that simply ask people how happy they are with an experience. User experience is a broad practice that spans the design of user interfaces, services, products, customer service and environments such as retail shops. The following are key user experience techniques and design considerations.
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