Project InitiationEarly phase communication related to project concept, purpose, business plan, objectives, scope and deliverables. In this phase, stakeholders may not be fully identified or committed to the project.stakeholders, selling change, setting expectations, motivating teams and clearing issues. For example, kickoff sessions, management meetings and Q&A sessions that designed to push a project forward. business analysis process of identifying and refining requirements. Includes requirements gathering sessions, meetings to resolve inconsistencies, reviews and approvals.estimates. This may involve working sessions and communication of estimates to stakeholders.
Planning & SchedulingThe process of communicating plans and schedules. For example, a project plan may undergo an intensive review process before being baselined.managing and communicating risk.
IssuesThe process of identifying, escalating and clearing issues.
DesignDesign sessions, design documentation, review and approvals. stakeholders. Typically involves both weekly reports and meetings.
GovernanceProject governance such as a weekly steering committee meeting.
FinancialCommunication of budget and financial transactions such as a vendor payment.Procurement related communication processes such as a request for proposal process.
VendorsManagement and control of vendor relationships and performance. For example, developing and communicating a score card of vendor performance.
ConflictRecognizing and working through conflicts that occur between stakeholders, working teams and vendors.
PerformanceSetting goals for team members and managing performance. Communicating low performance immediately to give people a chance to correct. Rewarding and celebrating exceptional performance.
Stakeholder CommunicationContinually engaging stakeholders to manage expectations. For example, keeping operations up to date on a project such that they don't feel unconsulted when the project is ready for launch.project controls or the internal controls of an organization. For example, the communications required to comply with an organization's financial processes.
ExecutionThe communication surrounding project work such as organizing work processes and troubleshooting issues.
TestingCommunication of things like test plans, testing status and defects.
LaunchCommunications related to launch of a project. For example, meetings that coordinate a launch between the project team, marketing and operations.
ClosurePublicizing and celebrating successes and exploring lessons learned.
|Overview: Project Communication|
The process of communicating information to achieve the objectives of a project.