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Project communication is the process of communicating information to achieve the objectives of a project. This is both a leadership capability and a control function. The following are common types of project communication.
Project InitiationEarly phase communication related to project concept, purpose, business plan, objectives, scope and deliverables. In this phase, stakeholders may not be fully identified or committed to the project.The leadership process of engaging stakeholders, selling change, setting expectations, motivating teams and clearing issues. For example, kickoff sessions, management meetings and Q&A sessions that designed to push a project forward.
The business analysis process of identifying and refining requirements. Includes requirements gathering sessions, meetings to resolve inconsistencies, reviews and approvals.The process of developing and validating estimates. This may involve working sessions and communication of estimates to stakeholders.
Planning & SchedulingThe process of communicating plans and schedules. For example, a project plan may undergo an intensive review process before being baselined.The ongoing process of identifying, assessing, managing and communicating risk. IssuesThe process of identifying, escalating and clearing issues. DesignDesign sessions, design documentation, review and approvals.
The communication of project status to all stakeholders. Typically involves both weekly reports and meetings.GovernanceProject governance such as a weekly steering committee meeting.FinancialCommunication of budget and financial transactions such as a vendor payment.Procurement related communication processes such as a request for proposal process.
VendorsManagement and control of vendor relationships and performance. For example, developing and communicating a score card of vendor performance.ConflictRecognizing and working through conflicts that occur between stakeholders, working teams and vendors.PerformanceSetting goals for team members and managing performance. Communicating low performance immediately to give people a chance to correct. Rewarding and celebrating exceptional performance.
Stakeholder CommunicationContinually engaging stakeholders to manage expectations. For example, keeping operations up to date on a project such that they don't feel unconsulted when the project is ready for launch.Communication related to project controls or the internal controls of an organization. For example, the communications required to comply with an organization's financial processes.ExecutionThe communication surrounding project work such as organizing work processes and troubleshooting issues. TestingCommunication of things like test plans, testing status and defects.LaunchCommunications related to launch of a project. For example, meetings that coordinate a launch between the project team, marketing and operations.ClosurePublicizing and celebrating successes and exploring lessons learned.|
Type | | Definition | The process of communicating information to achieve the objectives of a project. | Related Concepts | |
Project Communication
This is the complete list of articles we have written about project communication.
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An overview of project status reports with complete examples.
A guide to project management.
The 7 key differences between a project and a program.
The difference between project scope and product scope.
The common types of subproject.
A definition of requirements gathering with example techniques.
A definition of project change management with examples.
A definition of cost control with examples.
A definition of out of scope with examples.
A definition of schedule feasibility with examples.
A list of communication techniques.
A definition of marketing communications with examples.
A definition of internal communication with examples.
A definition of informal communication with examples.
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