Project Initiation
Early phase communication related to project concept, purpose, business plan, objectives, scope and deliverables. In this phase, stakeholders may not be fully identified or committed to the project.Change Management
The leadership process of engaging stakeholders, selling change, setting expectations, motivating teams and clearing issues. For example, kickoff sessions, management meetings and Q&A sessions that designed to push a project forward.Requirements
The business analysis process of identifying and refining requirements. Includes requirements gathering sessions, meetings to resolve inconsistencies, reviews and approvals.Estimates
The process of developing and validating estimates. This may involve working sessions and communication of estimates to stakeholders.Planning & Scheduling
The process of communicating plans and schedules. For example, a project plan may undergo an intensive review process before being baselined.Risk
The ongoing process of identifying, assessing, managing and communicating risk.Issues
The process of identifying, escalating and clearing issues.Design
Design sessions, design documentation, review and approvals.Status
The communication of project status to all stakeholders. Typically involves both weekly reports and meetings.Governance
Project governance such as a weekly steering committee meeting.Financial
Communication of budget and financial transactions such as a vendor payment.Procurement
Procurement related communication processes such as a request for proposal process.Vendors
Management and control of vendor relationships and performance. For example, developing and communicating a score card of vendor performance.Conflict
Recognizing and working through conflicts that occur between stakeholders, working teams and vendors.Performance
Setting goals for team members and managing performance. Communicating low performance immediately to give people a chance to correct. Rewarding and celebrating exceptional performance.Stakeholder Communication
Continually engaging stakeholders to manage expectations. For example, keeping operations up to date on a project such that they don't feel unconsulted when the project is ready for launch.Controls
Communication related to project controls or the internal controls of an organization. For example, the communications required to comply with an organization's financial processes.Execution
The communication surrounding project work such as organizing work processes and troubleshooting issues.Testing
Communication of things like test plans, testing status and defects.Launch
Communications related to launch of a project. For example, meetings that coordinate a launch between the project team, marketing and operations.Closure
Publicizing and celebrating successes and exploring lessons learned.| Overview: Project Communication | ||
Type | ||
Definition | The process of communicating information to achieve the objectives of a project. | |
Related Concepts | ||
