Strategy Validation
Sanity checks such as "Does this project have any chance of achieving its current objectives?" It is the responsibility of project leaders such as sponsors to stop a project that is doomed.Communication Planning
Designing communications to sell the project to stakeholders. Some stakeholders may have a tendency to resist change and may seek to derail a project they don't buy into.Mission & Vision
Make the urgency of the project clear by explaining the competitive pressures the firm faces. Paint an a compelling picture of the future and explain how the project gets you there.Storytelling
Some leaders are able to make communications interesting and compelling using storytelling techniques. This is a good example of why change management isn't a process or system but a leadership capability.Engagement
Engage stakeholders early and often. Involve them in strategy and planning. People are less likely to resist things when they have been consulted.Set Expectations
Set expectations at the leadership level. For example, make it clear that concerns will be noted but that everyone is expected to fulfill their role with appropriate levels of diligence.Manage Expectations
Make it clear what the project will and will not deliver.Objection Handling
Anticipate objections and handle them.Risk Management
Take stakeholder concerns seriously by managing them as risks.Knowledge Sharing
Continue the momentum of communications throughout the project with initiatives such as knowledge sharing.Organizational Culture
Work to improve your organizational culture such as your norms, habits and expectations.Clear Issues
Clear issues and continually identify and reduce risks to the project.Performance Management
Tell people immediately if they aren't performing so that they have chance to correct.Agents of Change
Support and reward those who actively move the project forward.Celebrate
Structure the project for regular milestones and releases that get something out the door. Celebrate successes small and large.| Overview: Project Change Management | ||
Type | ||
Definition | Leadership of projects. | |
Not To Be Confused With | ||
Related Concepts | ||
