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3 Types of Informal Communication

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Informal communication is information exchange that occurs outside of the official communication processes of an organization such as events, meetings, formal messages and documentation. The following are common types of informal communication.

Grapevine

Information that is secret or speculative that is nonetheless spread through networks of social connections. For example, rumors of a restructuring that spread to everyone in a firm before its officially announced. The grapevine is often highly inaccurate. As such, organizations may try to prevent grapevine rumors by communicating official information as early as possible.

Influence

Influence based on social connections as opposed to the authority structures of an organization. For example, a manager who has more influence than most executives in a firm due to their social network and influencing skills.

Team Building

Informal communication is an essential element of employee engagement and team building. Social connections and experiences can be one of the main benefits of a job.
Overview: Informal Communication
Type
Definition
Information exchange that occurs outside of the official communication processes.
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