Conversation
Oral communication such as a conversation between friends.Communications
Communications such as messaging and email.Media
Media creation such as a blog or video post.Social Media
Tools that allow people to share content, post information and communicate.Communities
Communities such as an topic-based electronic message board.Reviews
Reviews of products, services and experiences. For example, a travel site that allows people to review hotels.Notes
Historically, the term word of mouth was only applied to verbal communication such as storytelling. It is now common to extend the term to electronic means of communication.| Overview: Word Of Mouth | ||
Type | ||
Definition | The social process of sharing information, opinions and experiences. | |
Related Concepts | ||
