Turnaround time is a common type of metric based on time it takes to complete an activity. Metrics based on turnaround time can be developed for any activity with a measurable start and end time. Turnaround time may by calculated as a mean or average. They are often used as performance targets and in agreements such as SLAs.
ExampleOrder-to-cash is a common business process metric that calculates the mean time to receive payment from a customer after an order is placed.
This is the complete list of articles we have written about business metrics.
If you enjoyed this page, please consider bookmarking Simplicable.
An reasonably comprehensive list of metrics.
A list of common ways to measure marketing results.
A list of commonly used IT metrics.
How to measure innovation including early stage, late stage and overall program metrics.
The difference between a metric and a measurement.
A definition of best in class with examples.
The common types of data-driven business.
A definition of cycle time with examples.
How to calculate labor productivity with examples.
A definition of cost effectiveness with example calculations.
A definition of service level agreement with a few examples.
The difference between a SLA and a OLA.
A list of common service level objectives.
The difference between Service Level Agreements and Service Level Objectives.
An overview of service delivery with examples.
An overview of incident response with examples.
TrendingThe most popular articles on Simplicable in the past day.
Recent posts or updates on Simplicable.
© 2010-2023 Simplicable. All Rights Reserved. Reproduction of materials found on this site, in any form, without explicit permission is prohibited.
View credits & copyrights or citation information for this page.