Change management plan
Customer experience analysis
Pain point analysis
Quality assurance plans
Return on investment
Risk management plans
User interface specifications
Business RequirementsDescribing required changes in enough detail to implement and test them. For example, gathering requirements from dozens of stakeholders for a technology project and resolving inconsistencies to produce a business requirements document that is consistent, atomic, cohesive and feasible.
Non-functional RequirementsRequirements that describe the qualities and characteristics of change in areas such as customer experience, operations, risk management, compliance, usability and information security. For example, a corporate style guide that describes how products, services, information, communications and user interfaces will look and feel.
MeasurementDeveloping meaningful ways to measure things such as metrics for a business process that will highlight inefficiencies such as bottlenecks.
BenchmarkingDeveloping numerical comparisons to understand how your organization is performing relative to an industry, competitor or theoretical maximum or minimum. For example, an ecommerce company that develops a benchmark to compare shipping costs with a close competitor.
Gap AnalysisA gap analysis seeks to find problems and inefficiencies in processes, practices and tools such as an evaluation of a process that identifies opportunities for improvement.
Project CharterA project charter defines a project including background, objectives, scope, assumptions, constraints, risks and roles & responsibilities.
Strategy PlanningSupport of strategy planning such as a proposed solution to achieve a goal.
Business CaseDeveloping a proposal for change to existing elements of a business. For example, a business case for a project that includes objectives, scope, payback analysis, risks and alternatives.
Business PlanningDeveloping a proposal for a new business or line of business such as a business plan to invest in a new industry.
Budget PlanningSupport of budget planning processes such as an analysis of cost and risk for a proposed initiative.
EstimatesDeveloping estimates of task duration, cost and risk. For example, estimating the probability and impact for a set of identified risks.
Competitive IntelligenceDeveloping information about industries, competitors, markets and customers. For example, an analysis that estimates the cost base of a competitor.
Market ResearchDeveloping knowledge related to customer needs, preferences and market trends such as an analysis of what type of socks young snowboarders need and want.
Financial AnalysisFinancial analysis such as a revenue forecast for a product.
Problem AnalysisProblem analysis such as a root cause analysis for a technology outage.
Technical AnalysisGuiding the process of developing technical solutions, plans and knowledge. For example, developing an inventory of systems and applications with an assessment of the health of each.
Risk AnalysisThe process of identifying, assessing and treating risks. For example, developing risk treatments for a set of identified business risks.
Scenario PlanningMaking plans for things that might happen such as a business disaster plan for an office location.
|Overview: Business Analysis Examples|
The process of developing information, knowledge and plans for business change.