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Maintainability are the relative costs of fixing, updating, extending, operating and servicing an entity over its lifetime. An entity with relatively low costs in these areas is considered maintainable whereas an entity with high costs may be considered unmaintainable or "high maintenance." The following are illustrative examples.
RepairsA high speed train offers diagnostic features that reduce the turnaround time of repairs.An IT service has 99.999% availability with no serious incidents in its operating history.Wet infrastructure that operates reliably for over a century without a major overhaul.
A heating ventilation and air conditioning system that remains energy efficient after a decade of use.UpdatesA software platform offers an administrative tool that allows organizations to review the release notes of available updates and apply them as required.Preventative Maintenance A component of an aircraft automatically warns operational teams that an operating parameter such as temperature is abnormal. This allows maintenance to occur before damage worsens.
Scheduled Maintenance An electric car manufacturer publishes an accurate 7-year maintenance schedule such that owners know upfront what is required to keep the vehicle operating safely.ExtensionsA software product that is easy to extend with new functionality. For example, code with a clear structure and good smell.
Operations Management
This is the complete list of articles we have written about operations management.
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