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45 Examples of Employee Expectations

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Employee expectations are things that an employee expects of an organization, team and role. Expectations are the basis for employee satisfaction or dissatisfaction. Generally speaking, employees are satisfied when expectations are met. As such, firms may take care to manage employee expectations to improve engagement and productivity. The following are illustrative examples of employee expectations.
Adequate breaks
Adequate workspace
Bonuses and profit-sharing
Career advancement
Challenging work
Clear expectations
Clear job roles
Clear policies
Company updates
Company values
Competitive compensation
Consistent decisions
Defined processes
Employee benefits
Employee input
Environment of professionalism
Fair management
Flexible hours
Health insurance coverage
Healthy environment
Hygiene factors
Insurance benefits
Job autonomy
Job security
Learning opportunities
Maternity and paternity leave
Onboarding support
Open communication
Opportunities for promotion
Paid time off
Pension
Performance reviews
Professional growth
Reasonable working conditions
Recognition
Regular feedback
Remote options
Respectful treatment
Safe workplace
Secure premises
Skill development
Task variety
Tools & technologies provided
Transparent policies
Work-life balance

Onboarding

The expectation that an employee will be provided with everything they need to do their job from the first day. An employee who is left to their own devices without assistance in navigating a new organization may quickly become disillusioned. For example, wasting days or weeks setting up access to systems.

Hygiene Factors

Hygiene factors are basic expectations that do not increase satisfaction when they are met but create significant dissatisfaction if they aren't met. A common example is an office that doesn't provide a basic water, tea and coffee service. This may cause significant angst for some employees.

Working Conditions

Working conditions such as terms of employment or controls that are used to monitor employees. For example, an employee who is accustomed to a relationship of trust with employers may be surprised by excessive monitoring and controls.

Responsibilities

It is common for the responsibilities of a role to differ from employee expectations. This can be due to a mismatch between the role description and the realities of the job. It can also be due to change or unrealistic expectations that an employee has developed based on outside information such as their previous responsibilities in a similar role.

Opportunity

Expectations related to opportunity such as the idea that a firm will promote from within as opposed to hiring external candidates for desirable job openings.

Office Politics

Expectations regarding internal competition and behavior. An employee who is accustomed to a win-win environment where employees build upon each others successes may be surprised by a firm where everything is viewed as win-lose.

Culture

Expectations for organizational culture such as norms. For example, an employee who is accustomed to receiving detailed work assignments from a boss may have trouble adapting to an organization where you are expected to define your own contributions and fight to stay relevant.

Work-Life Balance

Expectations for work-life balance such as the ability to disconnect from work messages when on holiday.

Process & Procedure

Employees that have worked for an organization for a long span of time may expect things to work much the same at a new job at another firm. In some cases, an employee will assume a particular practice is universally mandatory when it isn't. This can result in problems adapting to a new role. For example, a manager in IT may be accustomed to developing 5 year plans for technology. This may result in problems adapting to an organization that never plans more than a month in advance.

Information

Information related expectations such as an employee who expects management to explain strategy without needless secrecy. It is common for employees to want to know why things are done. If strategy and plans are viewed as irrational, employees typically become disengaged.

Feedback

The expectation that an employer provide regular performance feedback. Some individuals will feel insecure if they haven't received recent feedback that indicates they are in good standing with an employer.

Summary

The following are common types of employee expectations.

Overview

Employee expectations are what an employee expects of a role, job, company and company culture. These aren't always realistic and can be managed by an employer with communication designed to manage and set expectations.
Definition: Employee Expectations
Type
Definition
Forward looking assumptions an employee develops for an organization, team and role.
Related Concepts
Next: Working Conditions

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