Organizational Goals
Strategy and goals are set at the top level of an organization.
Goal Cascade
Organizational goals are translated into department goals that are translated into team goals.
Goal Setting
Individual goals are set by employees working with their manager. These are designed to align to team goals.
SMART Objectives
Goals are designed to be specific, measurable, achievable, relevant and time-bound or SMART.
Goal Approval
Both the employee and their manager sign-off on performance goals.
Goal Achievement
Employees work toward their goals by participating in projects, managing relationships with stakeholders, completing daily work and delivering action items.
Feedback
Managers provide regular feedback and immediately manage low performance.
Goal Adjustments
Priorities change and new objectives constantly arise. It is an employee’s best interests to get these changes documented in their objectives.
Performance Self-Evaluation
Employees self-evaluate their performance at the end of a performance period.
Stakeholder & Peer Feedback
Employees may collect stakeholder and peer feedback to include in their evaluation.
Manager Evaluation
Managers evaluate each of their direct reports.
Performance Review
Employees explain their self-assessment and managers explain their assessment of the employee.
Final Assessment
Comments are added to the assessment from both the manager and employee. This gives an employee a chance to respond in writing to the manager’s assessment.
Sign-off
The final assessment is signed by the manager and employee.
Document Retention
The employee, manager and human resources retain a copy of the performance review.
Performance Improvement Plan
Where performance is low managers develop a performance improvement plan for an employee. Failure to improve may result in disciplinary actions or termination of employment.
Performance Incentives
Performance feeds into performance incentives such as an annual bonus.
Promotions, Recognition & Awards
Performance feeds into consideration for promotions, recognition and awards.
