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6 Types of Retail Automation

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Retail automation is the use of technology to automate retail locations. The following are illustrative examples.

Vending Machines

Self-service machines that dispense products.

Service Kiosks

Machines that provide customer service functions. For example, a kiosk in a book store that allows users to look up books by title, author, topic or keywords.

Retail Kiosk

A large format vending machine or store that is fully automated.

Self Checkout

Systems that allow customers to purchase items without a cashier.

Retail Apps

Mobile apps that add to the in-store experience. For example, integrating the in-store and ecommerce channels so that customers can order colors and sizes that aren't available in-store. Apps may also be designed to interact with in-store items and displays.

Retail Operations

Automation of operational functions such as a automated inventory system.
Overview: Retail Automation
Type
Definition
The use of technology to automate or semi-automate retail locations.
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