Interested
A consumer who is passionate about a product category such as a fashion enthusiast who spends several hours a week reading fashion blogs.Knowledgeable
A consumer who is familiar with concepts and terms related to the product. For example, a car enthusiast who understands engine specifications.Attention
A consumer who notices marketing messages in a particular category. People commonly filter out promotional messages but may notice ads in a particular category of interest. For example, a consumer who misses 95% of advertisements but catches 98% of advertisements about shoes.Customer Needs
A consumer who is highly involved in a product category out of need. For example, a person who has diabetes who tends to notice advertising for non-sugar snacks.Situational & Transactional
A consumer may be highly involved in a product category for a short period of time due to a temporary interest or need. This often occurs within the context of research for a transaction such as a consumer who intensely researches solar panels for a week before making a purchase.Aspirational
A consumer who often researches a product category but rarely or never makes a purchase due to budget constraints.| Overview: Product Involvement | ||
Type | ||
Definition | The degree to which a consumer is engaged with a product category | |
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