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What is Mass Marketing?

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Mass marketing is a marketing strategy that targets an entire market as opposed to a segment or niche. It is associated with large firms with dominant brands in a category. Generally speaking, small firms find it more efficient to target a specific niche as they don't have the resources to create brand awareness across an entire market. The following are common elements of mass marketing.

Product Development

Mass marketing is associated with general purpose products that appeal to a broad customer base. Alternatively, a firm may have a broad range of specialized products such as a sporting goods company that produces equipment for dozens of sports.

Design

Designs that are intended to be highly accessible. For example, user interfaces that are stripped down to extremely basic controls with advanced features absent or deeply buried.

Pricing

Pricing with affordable options for a broad customer base. Potential for price discrimination such as an airline that sells both economy and first class seats.

Promotion

Broadcasting mediums such as television and radio are traditionally associated with mass marketing as they may reach a wide audience. Mass marketing may also used digital advertising with a focus on reach as opposed to targeting.

Branding

Mass marketing is associated with strong brands that advertise to build and sustain brand awareness and identity. For example, advertising may do nothing more than associate a positive emotion or idea with the brand.
Overview: Mass Marketing
Type
Definition
A firm or brand that targets the entire market.
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