DeliveryDelivering the product to the customer's door.
WarrantyA warranty on the product and process for the customer to return the product or make a claim against the warranty.
Installation & ConfigurationInstalling the product and configuring it for the customer.
CustomizationCustomizing the product to the customer's requirements.
UpdatesUpdates for the product such as ongoing security patches for software.
ServicesServices that come with the product. For example, a mobile device that comes with internet connectivity.customer experience.
|Overview: Augmented Products|
A product that includes intangible benefits beyond the physical product itself.