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4 Examples of a Change Request

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A change request is a formal proposal to change a system, product, service, document or project baseline. It is typically submitted using a tool or document that captures requirements and meta information that can be used to assess and prioritize the change. The following are illustrative examples of change requests.


A bank's customer service team discovers that customers are accidentally paying the wrong bill. The business team responsible for the site investigates and finds that two companies have similar descriptions and billing account formats. They submit a change request that the merchant descriptions be changed in the database reference table to make a clear distinction between the two companies.


An air conditioner manufacturer is in the middle of a product development project when they realize that a new air purification function can't be controlled properly from the remote control unit. They submit a change request to include new buttons on the remote control.


A train manufacturer determines that a procedure for tuning brakes is incorrect and leads to malfunctions. They issue an urgent communication to maintenance teams and submit a change request to update the procedure in equipment manuals.


The non-functional requirements for a particular part in a communications satellite state that the part should be resistant to temperatures up to 90 degrees celsius. Risk identification processes identify this as a risk. As part of risk management, a change request is submitted to increase this requirement to 120 degrees celsius, or 248 degrees fahrenheit.
Overview: Change Request
A formal proposal to change a product, service, document or project baseline.
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Project Management

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Acceptance Criteria
Acceptance Testing
Actual Cost
Basis Of Estimate
Behavioral Requirements
Burndown Chart
Change Control
Change Control Board
Change Fatigue
Change Request
Concept Note
Cone Of Uncertainty
Corrective Action
Cost Baseline
Cost Contingency
Cost Control
Cost Overrun
Cost Variance
Defect Density
Definition Of Done
Document Control
Earned Value
Estimate At Completion
Estimate To Complete
Feasibility Analysis
Fudge Factor
Full-Time Equivalent
Human Factors
Issue Management
Lead Time
Lessons Learned
Level Of Effort
Opportunity Study
Out Of Scope
Parametric Estimate
Phased Implementation
Planned Value
Program Management
Project Charter
Project Communication
Project Complexity
Project Concept
Project Controls
Project Failure
Project Goals
Project Management
Project Metrics
Project Planning
Project Productivity
Project Proposal
Project Risk
Regression Testing
Requirements Quality
Return On Investment
Risk Register
Schedule Baseline
Schedule Chicken
Scope Baseline
Scope Creep
Set Up To Fail
Smoke Testing
Stakeholder Management
Statement Of Work
Story Points
Use Case
User Stories
Variance Analysis
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