Level of effort is a project management term for ongoing work that doesn't produce a deliverable and isn't on the critical path. Level of effort activities can't be late and it is to a project manager's advantage to officially record such activities on a project schedule. A level of effort activity can have a cost variance. The following are illustrative examples of a level of effort activity.
The work of a project manager, program manager and other people involved in directing and controlling a project that doesn't produce a deliverable.
Team LeadA leadership or management role in a team such as a senior software developer who is expected to help junior members of the team.
Partner ManagementManaging relationships with partners and suppliers.
Customer RelationshipsManaging relationships with customers. For example, a lead customer who provides requirements and participates in testing and a pilot launch.
CommunicationCommunication overhead such as team meetings that consume hours a week.
AdministrationAdministrative tasks such as compliance paperwork.
FinancialAdministering budgets and financial controls.
MaintenanceMaintenance such as a software developer who spends several hours a week on system administration tasks.Compliance to internal processes such as an architectural review of a software development project.
NotesEstimates for level of effort activities are based on the passage of time as they are ongoing. They are typically estimated in hours per month or week.Level of effort activities are considered complete as time passes. For example, if a project management activity spans 6 months, it is 50% complete after 3 months.It is common for level of effort activities to span the entire schedule of the project with a start-to-start relationship with the first activity and a start-to-finish relationship with the last activity.
This is the complete list of articles we have written about project management.
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