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Human Error vs Use Error

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Human error is a mistake by a person.
Use error is an error that involves a person and a technology. This is designed to replace the term "user error" that makes the often invalid assumption that a person is at fault.

The Difference

Use error is specific to user interfaces. Human error is a broader term that includes errors that occur independently of technology. For example, human error might include a misunderstanding in verbal communication between a pilot and air traffic control that results in an aircraft entering the wrong runway.

Overlap

A use error can potentially be a human error. In some cases, a use error has a technical root cause such as a lack of validation.
Human Error vs Use Error
Human Error
Use Error
Definition
A mistake by a person.
An error that involves a person and a technology.
Next read: Latent Human Error

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