Hygiene Factors
A work environment that meets basic employee expectations such as an office that is clean, comfortable, quiet and safe.Workload
A reasonable workload. Both overtime and having too little to do can be the source of employee dissatisfaction.Stimulation
Work that isn't overly repetitive.Productivity
Getting things done at a reasonable pace.Stability
Some employees with thrive on an environment of constant change while others value stability and may feel stress about changes.Disillusionment
Negative emotions that can occur after a series of failed changes or promised change that never materializes. For example, a firm where executives are always talking about aggressive innovation without ever accomplishing it.Tone at the Top
Trust in an organization and its management. For example, the sense that promotions are fairly administered as opposed to given out to friends of executives.Mission & Vision
Employees who believe in the mission and vision of a firm may be more satisfied.Goal Planning
Clear goals and objectives at the organizational, team and individual level.Engagement
Employees who are fully engaged. Feeling excluded from an important decision or effort generally leads to dissatisfaction.Rewards
Compensation and other financial rewards.Opportunity
Employees who feel that their career is advancing and that they have a bright future.Learning
The opportunity to explore and acquire new knowledge.Recognition
Recognition both formal and informal such as an employee who earns the respect of their team.Feedback
Some employees crave validation of their results and are happier when the receive regular feedback.Demands
Work that isn't overly cognitively or emotionally demanding. For example, dealing with customer complaints all day may be more emotionally demanding than working on a creative work product such as a design.Office Politics
The norms and behaviors of office politics at an organization. For example, an environment where people are afforded personal respect amidst disagreement.Personal Resilience
The ability to handle the daily demands of a job without becoming overly stressed out. Some individuals are determined to be happy whatever their circumstances.Connectedness
A sense of social fulfillment such as an employee who has plenty of friends at work and often enjoys outings such as lunches.Control
Control such as creative control over a design.Freedom
Employees may be unhappy if they feel that their employer infringes on their personal freedoms such as privacy.Balance
An employee who feels they are able to balance work demands with other aspects of their life such as family, friends, hobbies, personal reflection, physical fitness and sleep.Commute
An employee's commute can have a surprisingly large impact on job satisfaction.Well Being
An employee's overall well being such as their health.Quality of Life
An employee who is satisfied with their life is more likely to be satisfied with their work. For example, employee satisfaction rates may be higher in a city with an usually high quality of life.| Overview: Quality Of Work Life | ||
Type | ||
Definition | An employee's self reported satisfaction with a job. | |
Related Concepts | ||
