Internet
Use of internet tools such as search, social media and software as a service tools.Operating Systems
The ability to use and administer operating systems such as Linux.Office Productivity
Basic tools for creating documents such as a word processor or spreadsheet application.Applications
Applications are a category of software that are primarily designed to be used by people as a tool. For example, accounting software.Systems
Systems include any software that is primarily designed to automate things such as a billing system that calculates bills for a telecom company.Platforms
Platforms are environments for building and running systems and applications.Databases
The use and administration of databases including traditional relational databases and highly scalable NoSQL databases.Software Development
The ability to code to produce working software.APIs
APIs are libraries of functionality used by software developers to create software.Scripting
A lightweight type of software development using a scripting language. Often used to automate tasks or implement user interfaces.Automation
Configuring, coding or scripting automated functions.Communication Tools
Communication software such as video conferencing and messaging tools.Networking
Networking is a class of technology that allows machines to connect and share data.Information Security
Securing information and information technology from unauthorized access, modification, deletion or disruption.Defensive Computing
User awareness of steps that can be taken to compute in a more secure way.Data Security
The process of securing data in storage, transit and computation.Data Integration
Data integration is the automation of data exchange.Data Management
Data management is the practice of controlling data including elements such as data lineage, data custody and data stewardship.Data Mining
A class of technology for processing large sets of data for the purposes of analysis and decision support.Data Analysis
Processing data to produce information assets, solve problems and support decision making.Analytics
Analytics is a class of easy to use tools that allow for the exploration of data.Big Data
A class of technologies for processing large sets of data using cloud infrastructure. This can be used to support transactional systems, applications, analysis and knowledge discovery.Cloud Computing
A class of technology that allows many physical machines to be used as a single resource. This is an extremely broad and diverse area of information technology that includes a variety of infrastructure, platform, system and application related skill sets.Distributed Computing
A broad category of technologies for leveraging network resources to produce computing results. This includes prominent technologies such as cloud computing, blockchain and peer-to-peer.System Analysis
The ability to solve business problems with technology. For example, evaluating and selecting software tools to meet a business requirement.Architecture
The structural design of information systems. This has many variations and levels such as enterprise architecture, system architecture and solution architecture.Design
The technical design of systems, applications, data and other elements such as integration.Administration
The administration of operating systems, networks, systems, applications, platforms and other elements such as hardware.Infrastructure
The planning, architecture, design, implementation and operations of IT infrastructure.Hardware
The ability to configure, administer, build and fix hardware.Troubleshooting
Resolving incidents and determining the root cause of problems.System Integration
Getting systems and applications working together.Workflow
Workflow is a class of tools for orchestrating processes that include both automation and human steps.Consumer Technology
Technical skills related to consumer devices and software such as mobile phones and mobile apps.Business Software
The ability to use, configure, administer and customize systems and applications commonly used by businesses.Marketing Automation
Tools for automating marketing and customer service functions such as messaging to customers and digital advertising platforms.Ecommerce
Platforms for conducting business using digital channels such as websites, apps and consumer devices.Customer Relationship Management
Customer Relationship Management, or CRM, implements the end-to-end sales process and often has other functionality in areas such as marketing, customer service and order fulfillment.Salesforce Automation
Software that implements sales processes, reporting and productivity tools for salespeople.Enterprise Resource Planning
Large software platforms that implement a wide range of standard business processes. The idea is to use a single unified system for everything as opposed to integrating a large number of diverse tools.Content Management
Tools for creating, publishing and managing content and media.Knowledge Management
Knowledge management is a class of tools for managing documents and implementing knowledge processes such as document approvals.Media Tools
Tools for creating media such as games, videos, photos or audio.Mobile App Development
Developing mobile applications. A type of software development.User Interface Design
Designing and implementing user interfaces such as websites.Internet of Things
The architecture, design, administration, configuration, customization, operation and use of infrastructure, machines, vehicles, equipment and consumer products that are internet connected.Robotics
Skills related to robotics, a class of autonomous or semi-autonomous machine.Artificial Intelligence
Artificial intelligence is a class of software that learns and self-improves.Game Development
The development of games this includes technical and creative skills and requires immersion in gaming culture.AR & VR
Development of virtual environments and the mixture of real and virtual elements.Legacy Technology
Old technology that is out of support. Technology often remains long after the skills to support it become scarce. As such, certain types of legacy technical skills can be valuable on the job market.| Overview: Technical Skills | ||
Type | ||
Definition | Talents, abilities and knowledge related to information technology. | |
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