| John Spacey, November 08, 2018 updated on January 02, 2019
Technical skills are talents, abilities and knowledge related to information technology. This includes skills related to the use, administration, development, design and architecture of technology. The following are common examples of technical skills.
Use of internet tools such as search, social media and software as a service tools.The ability to use and administer operating systems such as Linux.Basic tools for creating documents such as a word processor or spreadsheet application.
Applications are a category of software that are primarily designed to be used by people as a tool. For example, accounting software.
SystemsSystems include any software that is primarily designed to automate things such as a billing system that calculates bills for a telecom company.
PlatformsPlatforms are environments for building and running systems and applications.
The use and administration of databases including traditional relational databases and highly scalable NoSQL databases.
Software DevelopmentThe ability to code to produce working software.APIs are libraries of functionality used by software developers to create software.
ScriptingA lightweight type of software development using a scripting language. Often used to automate tasks or implement user interfaces.Configuring, coding or scripting automated functions.
Communication ToolsCommunication software such as video conferencing and messaging tools.Networking is a class of technology that allows machines to connect and share data.
Securing information and information technology from unauthorized access, modification, deletion or disruption.
Defensive ComputingUser awareness of steps that can be taken to compute in a more secure way.The process of securing data in storage, transit and computation.
Data integration is the automation of data exchange.Data management is the practice of controlling data including elements such as data lineage, data custody and data stewardship.A class of technology for processing large sets of data for the purposes of analysis and decision support.Processing data to produce information assets, solve problems and support decision making.Analytics is a class of easy to use tools that allow for the exploration of data.A class of technologies for processing large sets of data using cloud infrastructure. This can be used to support transactional systems, applications, analysis and knowledge discovery.A class of technology that allows many physical machines to be used as a single resource. This is an extremely broad and diverse area of information technology that includes a variety of infrastructure, platform, system and application related skill sets.
Distributed ComputingA broad category of technologies for leveraging network resources to produce computing results. This includes prominent technologies such as cloud computing, blockchain and peer-to-peer.The ability to solve business problems with technology. For example, evaluating and selecting software tools to meet a business requirement.
ArchitectureThe structural design of information systems. This has many variations and levels such as enterprise architecture, system architecture and solution architecture.
DesignThe technical design of systems, applications, data and other elements such as integration.
AdministrationThe administration of operating systems, networks, systems, applications, platforms and other elements such as hardware.
InfrastructureThe planning, architecture, design, implementation and operations of IT infrastructure.
HardwareThe ability to configure, administer, build and fix hardware.
TroubleshootingResolving incidents and determining the root cause of problems.
System IntegrationGetting systems and applications working together.
WorkflowWorkflow is a class of tools for orchestrating processes that include both automation and human steps.Technical skills related to consumer devices and software such as mobile phones and mobile apps.The ability to use, configure, administer and customize systems and applications commonly used by businesses.Tools for automating marketing and customer service functions such as messaging to customers and digital advertising platforms.
EcommercePlatforms for conducting business using digital channels such as websites, apps and consumer devices.
Customer Relationship ManagementCustomer Relationship Management, or CRM, implements the end-to-end sales process and often has other functionality in areas such as marketing, customer service and order fulfillment.
Salesforce AutomationSoftware that implements sales processes, reporting and productivity tools for salespeople.Large software platforms that implement a wide range of standard business processes. The idea is to use a single unified system for everything as opposed to integrating a large number of diverse tools.Tools for creating, publishing and managing content and media.Knowledge management is a class of tools for managing documents and implementing knowledge processes such as document approvals.
Media ToolsTools for creating media such as games, videos, photos or audio.
Mobile App DevelopmentDeveloping mobile applications. A type of software development.Designing and implementing user interfaces such as websites. The architecture, design, administration, configuration, customization, operation and use of infrastructure, machines, vehicles, equipment and consumer products that are internet connected.Skills related to robotics, a class of autonomous or semi-autonomous machine.Artificial intelligence is a class of software that learns and self-improves.
Game DevelopmentThe development of games this includes technical and creative skills and requires immersion in gaming culture.
AR & VRDevelopment of virtual environments and the mixture of real and virtual elements.Old technology that is out of support. Technology often remains long after the skills to support it become scarce. As such, certain types of legacy technical skills can be valuable on the job market.
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