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4 Examples of Knowledge Of Performance

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Knowledge of performance is information about your performance that is independent of results. It is possible to achieve your goals but still have poor performance. Alternatively, it is possible to put in an exceptionally talented performance and still not achieve results. Knowledge of performance ignores results to look at the performance itself. It is considered an important element of learning and performance improvement. The following are illustrative examples.

Intrinsic Feedback

Intrinsic feedback is direct feedback that you get from an action. For example, a skier completes a big air jump and realizes that their landing was far too hard. They may get a good score from judges and win an event but they still realize they need to improve their landing.

Extrinsic Feedback

Extrinsic feedback is feedback from a person or data such as a video. For example, a goalie makes an important save with minutes left in a hockey game. After the game, their coach points out that they were too far out of their net and took a huge risk.

Business

A salesperson closes a sale with a major client. Despite the win, their manager provides them with some constructive criticism regarding mistakes made in answering customer questions.

Education

A student gets the correct answer to a math problem. The instructor gives them full marks but notes that their calculation is sloppy with incorrect usage of notation.
Overview: Knowledge Of Performance
Type
Definition
Information about your performance that is independent of results.
Related Concepts

Communication

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Business Comm.
Candor
Comm. Process
Criticism
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Positive Criticism
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