A key performance indicator, or KPI, is a business measurement that is designed to focus on strategic goals. The idea behind KPIs, is that people tend to focus on what you can measure. By carefully designing what you measure you improve your chances of meeting a strategic goal. For example, if a bank has a strategy to better manage risk, a well designed risk measurement can be considered a key performance indicator. A well designed KPI is typically an easy to understand non-financial indicator that is used to define the goals and incentives of a team or individual. The design of KPI involves an analysis of how it will likely impact the performance of an organization including any downsides the measurement may produce. For example, if you focus on a quality related KPI, costs may go up or production may slow down.
This is the complete list of articles we have written about business analysis.
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A list of business analysis techniques and deliverables.
The common types and formats of requirements.
The difference between business analysis and business architecture.
A few examples of common process gaps.
A definition of best in class with examples.
The common types of data analysis.
Common types of technical feasibility.
The common types of requirements elicitation.
A definition of requirements management with examples.
The common types of specification.
An overview of problem solving with examples.
A list of thinking approaches and types.
A definition of workaround with examples.
A list of common creative thinking techniques.
A list of common types of problems.
The definition of analysis paralysis with examples.
The definition of the arrow of time with examples.
An overview of common business problems.
The definition of decision framing with examples.
The common types of research.
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