Lead IdentificationDiscovering potential customers.
Lead QualificationValidating the quality of leads.
ContactContacting customers to begin to develop relationships.
Needs DiscoveryInvestigating customer problems that might be solved by your products.
ProposalsDeveloping and pitching proposals to customers.
NegotiationNegotiating price and terms.
CloseClosing the sale.
Post-Sales Follow UpAn immediate follow up to show the customer that you intend to support them and further develop the relationship.
Relationship ManagementSophisticated sales entities with a deep product catalog will carefully manage all contact with the customer through an account representative to improve customer satisfaction, reduce churn and regularly review accounts for opportunities.
|Overview: Sales Cycle
The process of selling to a customer.