A-Z Popular New Study Guide Search »
Management
 
Related Guides

Soft Services vs Hard Services

 , updated on
Soft services are services that are directly used by people.
Hard services are services that aren't directly used by people but exist to support soft services or business functions such as automation.

Example

The terms soft service and hard service are associated with facility management but can potentially be applied to any business services.
As an example, a reception desk or conference room at a data center is a soft service. Hard services including things like heating, cooling, ventilation, backup power and security that support both soft services and the computing functions of the facility.
Soft Services vs Hard Services
Soft Services
Hard Services
Definition
Services used directly by people.
Services not used directly by people.

Management

This is the complete list of articles we have written about management.
Action Plan
Approaches
Asset Management
Assumptions
Authority
Benchmarking
Budget Planning
Business Management
Business Models
Business Operations
Capabilities
Capability Analysis
Catfish Management
Change
Change Management Metrics
Change Strategy
Communication
Contingency Planning
Controls
Cost Benefit Analysis
Creative Direction
Culture
Decision Making
Delegation
Employee Relations
Estimates
Ethics
Executive Management
Facilitation
Feasibility Study
Financial Controls
Forecasting
Gap Analysis
Goal Setting
Governance
Heliotropic Effect
Human Resources
Influencing
Internal Customers
IT Management
Knowledge
KPIs
Leadership
Lessons Learned
Management
Management Accounting
Management Analysis
Management Design
Management Functions
Management Goals
Management Improvement
Management Plan
Management Process
Management Tasks
Market Analysis
MBO
Metrics
Metrics
Mission & Vision
Nudge Theory
Objectives
Onboarding
Operating Model
Operations Analysis
Optimization
Org Structure
Organizing Principle
Performance Issue
Performance Management
Planning
Politics
Prioritization
Problems
Process
Projects
Quality
Quality Assurance
Quality Control
Quality Management
Requirements
Risk
Scenario Planning
Service Management
SLA Management
Strategy
Strengths
Styles
Team Culture
Team Management
Team Objectives
Teams
Theory
Transformation
Transparency
Types
Walking Around
Work Quality
Workplace Privacy
If you enjoyed this page, please consider bookmarking Simplicable.
 

Facility Management

The definition of facility management.

Cold Standby

A definition of cold standby with a few examples.

Facilities

An overview of facilities with examples.

Building Facilities

An overview of building facilities with examples.

Building Infrastructure

An overview of building infrastructure with examples.

Facility Services

An overview of facility services with examples.

Building Operations

An overview of building operations with examples.

Business Facilities

An overview of business facilities with examples.

Management

A guide to management techniques.

Strategic Planning

A list of techniques for developing and implementing a strategy.

Productivity

The basics of productivity.

Project Management

A guide to project management.

Internal Benchmarking

The common types of internal benchmarking.

Internal Customer

A definition of internal customer with examples.

Business Optimization

A definition of business optimization with examples.

Team Objectives

The common types of team objective.

Internal Stakeholders

A definition of internal stakeholder with examples.

Management Planning

An overview of the different types of management planning.

Management Examples

A definition of management with examples.
The most popular articles on Simplicable in the past day.

New Articles

Recent posts or updates on Simplicable.
Site Map